Mfrastructures
brand development, brand message
Sorry Gramps, it's new
age technology, not old age.
The Computer General Store was helping small businesses embrace technology,
new systems that seemed foreign and intimidating. Marty (owner) focused on introducing
tomorrow's technologies with the service and ethics of his grandfather's
generation. Business was growing but he found himself repeatedly explaining
his name and corporate identity. His business cards featured that dear grandfather
in a rocking chair. He needed clarity. He needed brand development and brand
message to build his business.
The Eleazar Group became that brand extension
agent. We became students of his offerings, business model, and his future growth.
Through research and analysis, we identified key messages and a new
mark that would herald his continued growth. We also tackled renaming the business
within Marty's parameters.
You name it. Mfrastructures
can provide it.
The Computer General Store sounded like a retailer. Yet Marty's enterprise
involved advising, procuring, and installing technologies to benefit small businesses
including IP phone systems, servers, computers, and software. He provides the
equipment to build a business. He needed a name, logo, tagline, and brand strategy
to communicate that. Through comprehensive strategies across many media, The
Eleazar Group positioned Mfrastructures as the regional leader in technology
services for small businesses while maintaining his grandfather's prized
focus on service. Mfrastructures is always accessible to its clients. They serve
as the IT department for each client without the overhead. This differentiated
Mfrastructures from its competitors.
Grandpa always said to say
what you mean and mean what you say.
Mfrastructures determines the best technology for its clients' operations.
But that is just the beginning. Their brand promise is the service and trusting
relationships with each client. While the technological expertise is unrivaled,
the service is what Mfrastructures brings to the table. This personality became
a feature in the content and direction of the website and other brand extensions.
Customers are motivated and retained through emotional connections. Marty's
one-man show has grown many-fold with an ever-widening client list. The business
has continued to expand and has just opened a larger storefront. The strategies
developed by The Eleazar Group have delivered the brand prominence that Mfrastructures
desired.